I’m really distraught right now, and just absolutely panicking and freaking out. I really thought the day would be alright; I had all good teas with me, and was well rested (by my standards), I had on my lucky earrings… This were supposed to go well.
However they didn’t. I mean, they really didn’t.
I should have known things were going to go poorly when I showed up and the first thing they had me do was simultaneously train four first time cash handlers on till all while they were consistently ringing in customers and dealing with MASSIVE hoards of people because it was the “grand opening” and we were really, really busy.
And then, it should have been an even bigger sign when they replaced those four new people with four MORE new people and insisted they just use the same tills as the previous four, without checking float balances or doing any of the proper cashing out procedures. It was a horrible, horrible mess. But I figured my manager would at least be staying to cash out with me and Hazel, because we’d never cashed out on our own before – and this is a completely new store so we don’t know all the store mechanics yet.
But nope, she went home at 5:30 leaving Hazel and I a supposed ’nother four and a half hours to run the store on our own. And of course, when it came time to close literally EVERYTHING that could have gone wrong with the tills/money DID go wrong. Three out of four tills were over/short; one by four dollars, one by thirty dollars, and one by just over one hundred dollars. And of course there was NO record of who used the till when or when/how the money could have gone missing. And we just COULD NOT find the money.
Then nothing else would balance, and we got horribly behind on the paperwork and everything became one bug clusterfuck. When we called the manager, she basically (in the most “coldy angry” voice told us to leave it and just go home). We left work after midnight; more than two hours after we were supposed to. We had NO support system and we so out of our leagues. Fuck fuck fuck.
I’m like 95% sure than when I come in tomorrow I wont have a job anymore. And you know what, if I was her I’d fire me too. Everything is/was fucked up – and we should have handled things MUCH better. I’m not supposed to start tomorrow until 1:30PM, but I’m going in at 7AM (fully not expecting/wanting to get paid) so I can, if nothing else, face Kyla head on and, hopefully show her that I am serious about working here and that I want to learn what did go wrong so that is NEVER does again.
My only solace is knowing that I’ve at least earned enough money to pay for April’s rent. So that buys me a little more time to find another job…
But hey, this cold brew was nice! So there’s fucking that…
Fuck.
Preparation
Comments
Seems to be that firing you would be rather unfair, since they put you in an unfair situation to begin with.
I really feel for you. I managed a retail store years ago, and having multiple people on one till never worked out well. However, it doesn’t sound like any of this is your fault. Your manager should have given you so much more support. Hopefully she sees that and today will be much better than yesterday. (((Hugs)))
Massively unfair situation. If they don’t see that you can’t and shouldn’t be held accountable for the ridiculous circumstances they put you in, they’re not worth working for. snuggles
Hang in there! I don’t think they should consider firing anyone if they didn’t run normal procedures themselves.
Seems to be that firing you would be rather unfair, since they put you in an unfair situation to begin with.
I’m in total agreement with Angrboda.
I really feel for you. I managed a retail store years ago, and having multiple people on one till never worked out well. However, it doesn’t sound like any of this is your fault. Your manager should have given you so much more support. Hopefully she sees that and today will be much better than yesterday. (((Hugs)))
Massively unfair situation. If they don’t see that you can’t and shouldn’t be held accountable for the ridiculous circumstances they put you in, they’re not worth working for. snuggles
so many hugs
Hang in there! I don’t think they should consider firing anyone if they didn’t run normal procedures themselves.
Hopefully everything gets worked out better today.