Man; I had two really good work stories to share today but it’s late and I definitely don’t want to type them both up after it taking like an hour to verbally tell Tre one of them (I guess mostly because I was laughing so hard). Maybe I’ll just type up one of them; which is more just a really irritating customer story. Bleck.
So, today there were two people working this evening; me and the other keyholder Bobbi. She happened to be on break at this point and was out of the store getting food from the food court so I was the only person in the store. Of course I was on till because someone has to always be on till; and it was busy. I had a line up of like eight people and was going as fast as I could, but they all had pretty full carts and I obviously had no till support.
Well I’m in the middle of ringing someone in when I hear someone shout at me from the other side of the till (where there’s currently no cashier): “Excuse me, I hate to interrupt and I’m so sorry to be a pain but can you give me a small bag to put my coffee in? I’m going to go on the bus and don’t want to spill it.” Umm, fucking excuse me!? I’m very obviously busy and you want a bag for your coffee!?
How about, if you ‘hate interrupting and don’t want to be a bother’ you just don’t interrupt? I don’t have time to help you right now; I’m short handed and the people in line who are paying me have been waiting much longer that you. And if you’re gonna go on the bus and don’t want to spill coffee then why did you just buy a coffee!?But because I try to be a decent person I very quickly grabbed a small bag for her, whipped around and set it on the counter for her. I could tell the people in line were frustrated too. And then she had the gall to say “I’m sorry; I want it double bagged”. REALLY!? Well why didn’t you fucking say it initially? I don’t have time for this! So, back away from her while ringing people’s stuff in, I (probably very “snappily”) said: “I’m sorry Ma’am but the people in line here have been waiting a while and I don’t have time to help you more while I’m so short handed. If you’d like another bag you can come wait in line.”
I didn’t turn around but I’m pretty sure she just walked away. But really? I swear to God one woman in line clapped though…
But damn; just because I’m on till does not mean I’m your bitch. And really; you’re not even a customer! Bleck.