drank MateVana by Teavana
1598 tasting notes

(215)
Only 4 more teas and then I will be completely Teavana free.
I’m still bitter about their poor customer service. I expected bad service in store. I expected good service on the website. (I’ve already ranted about them in the forums so no need to bore you guys, but I’ve learned my lesson!)

4 more Teavana teas left!

ETA: You know what? Make it 3. My sister-in-law keeps drinking my Maharajah/Samurai chai blend – I’ll just stick it in HER tea cupboard here at work. :P (sipdown 214?) She enjoys it far more than I do anyway.

Sil

cavo… i TOLD YOU…. lol neener neener

TeaLady441

Yep. You are so modest!You are a shining star that everyone should hold up as the pinnacle of winning gracefully.

Sami Kelsh

I’ve never had anything from Teavana, but their customer service blah and sales policies make me want to run in the opposite direction as fast as I can. There are much nicer places to give our custom! Yay sipdowns!

Daddyselephant

I had the same issue with Teavana last year and did the same thing. I immediately got rid of all the teas they BOTHERED to send from my order and gave away the teaware. My wife INSISTED on hanging on to one tea from them and it made me so, so made, especially since it was a straight oolong that was easily found elsewhere. We finally got rid of it a month ago and I was so damn happy. Teavana is awful. I refuse to even glance inside their stores.

TeaLady441

Well the biggest reason I was so excited to order from them was 75% off! :O Who can resist that?
Well…. I can now. :P

Team Teavanaboycott HIGHFIVES!

Sil

cavo… why THANK YOU! giggling

Daddyselephant

Hell yes! I hadn’t tried match yet (so I guess this was 2 years ago XD) and their matcha set with a whisk and a bowl were part of the sale and the only reason I ordered. Of course, it wasn’t available and I had the same run around with customer service that you did. When the package of the other crap did arrive, two teacups were shattered, the tins were covered in dents and one of the packages of tea was open.

Uuugh. Screw Teavana.

TeaLady441

OMG, really? That’s beyond awful! :|

Sami Kelsh

Yikes aisling, that’s awful! :(

VariaTEA

You might have been the way I got rid of a lot of my Teavana. I really hate the company and don’t want it around. My roommate wouldn’t even buy me a pitcher from them because she knows how much I despise Teavana.

Daddyselephant

The best part was, when we sent them pictures of the destruction within the package, their response was to “replace” it with tea with didn’t even like along with a note card that said “Thank you for your compliments!”

TeaLady441

What, really? They didn’t even attempt to replace the teaware? Or refund it?

Daddyselephant

Nope. Since the cups were now “out of stock”, they sent off the tea without asking and considered it handled.

OMGsrsly

OMG! I am wheezing with both laughter and horror. Good combo, tea friends. :) I am so glad my ordering experience was OK. It just sucks that I really like 2 of their teas. Oh well. I’ll get them free with my sbux rewards I guess….

Login or sign up to leave a comment.

Comments

Sil

cavo… i TOLD YOU…. lol neener neener

TeaLady441

Yep. You are so modest!You are a shining star that everyone should hold up as the pinnacle of winning gracefully.

Sami Kelsh

I’ve never had anything from Teavana, but their customer service blah and sales policies make me want to run in the opposite direction as fast as I can. There are much nicer places to give our custom! Yay sipdowns!

Daddyselephant

I had the same issue with Teavana last year and did the same thing. I immediately got rid of all the teas they BOTHERED to send from my order and gave away the teaware. My wife INSISTED on hanging on to one tea from them and it made me so, so made, especially since it was a straight oolong that was easily found elsewhere. We finally got rid of it a month ago and I was so damn happy. Teavana is awful. I refuse to even glance inside their stores.

TeaLady441

Well the biggest reason I was so excited to order from them was 75% off! :O Who can resist that?
Well…. I can now. :P

Team Teavanaboycott HIGHFIVES!

Sil

cavo… why THANK YOU! giggling

Daddyselephant

Hell yes! I hadn’t tried match yet (so I guess this was 2 years ago XD) and their matcha set with a whisk and a bowl were part of the sale and the only reason I ordered. Of course, it wasn’t available and I had the same run around with customer service that you did. When the package of the other crap did arrive, two teacups were shattered, the tins were covered in dents and one of the packages of tea was open.

Uuugh. Screw Teavana.

TeaLady441

OMG, really? That’s beyond awful! :|

Sami Kelsh

Yikes aisling, that’s awful! :(

VariaTEA

You might have been the way I got rid of a lot of my Teavana. I really hate the company and don’t want it around. My roommate wouldn’t even buy me a pitcher from them because she knows how much I despise Teavana.

Daddyselephant

The best part was, when we sent them pictures of the destruction within the package, their response was to “replace” it with tea with didn’t even like along with a note card that said “Thank you for your compliments!”

TeaLady441

What, really? They didn’t even attempt to replace the teaware? Or refund it?

Daddyselephant

Nope. Since the cups were now “out of stock”, they sent off the tea without asking and considered it handled.

OMGsrsly

OMG! I am wheezing with both laughter and horror. Good combo, tea friends. :) I am so glad my ordering experience was OK. It just sucks that I really like 2 of their teas. Oh well. I’ll get them free with my sbux rewards I guess….

Login or sign up to leave a comment.

Profile

Moderator Tools

Mark as Spammer