I LOVE my Husband!!! He got this for me as a present. I really, really, really wanted it but felt bad asking for it or buying it for myself. I showed it to him while in Teavana and he went back and got one for me. He said he shopped around for it and the price was the same every where. Teavana seemed to have the best return policy-after reading reviews and talking with them about it. Williams Sonoma was a close second but he felt that since Teavana introduced it to me, he would patronize them.
I can think of nothing but CONS for this machine. It is a dream for brewing different teas. I will note, that yesterday, I tried to brew a cup and it would not start. I almost cried, how sad is that! So, I looked at the kettle and wiped it down. I took it off the base and wiped it off too. I let it ‘dry’ for a couple hours and then tried it again. BaBam-it worked, and I danced! Lesson learned-do not get water near the base, be extra careful about this.
I absolutely LOVE my Breville. It is the best, just like my Husband!