I’m not sure if Xanadu actually makes this as a loose leaf as well, but the boxed and bagged version isn’t bad. On par with a lot of other common chai blends, but a little stronger on the spice end (probably pepper?) than I am necessarily used to. Neither good nor bad, just nothing particular. Meh.
Brewed it strong, no sugar crystals in the bag as the description implies there is, and added milk and stevia. No bitterness.