Some quick notes on this one as I’m tired. I’ve had children running through my house all day, they are the neighbours kids and I said they could see the kitten if they want to. Big mistake, the parents seem to not even care where their own children are! So I was stuck with them for a long time. Just not used to children, I’m completely zapped.
I’ve had this tea for a while and thought I had already reviewed it but apparently I haven’t, so I’m going to do that quickly now. I bought my husband a ceramic steeping mug and I give him loose leaf tea to take to work every day, he can take the rest of this with him. Must be 1oz here so should do him for a little while…well a few days at least.
Raw appearance is rather finely chopped but not too fine and colour is dark brown. Scent is a little sweet and wooden.
1 teaspoon of leaf into my ceramic steeping mug for 3 minutes (So I know what it would taste like when my husband tries it at work).
(Excuse me while I scoff some Custard Cream biscuits)
Flavour is thick and rich with smoke, wood and dry bark tones with a sour after taste. Some almost ‘floral’ and sweet notes in there to give it a classic Keemun feel. Some astringency there and I feel that perhaps it was either too long a steep or 1 level teaspoon was too much. Either way it’s just not as ‘clean’ tasting as I was hoping. Though it would do for an every day Keemun, perhaps good in the morning.
I think my husband will like this so he can take the rest with him.
Sorry to hear of your order woes!
Wow, a month? And I was tempted to order some of this very same Keemun based on Steepster tasting notes (probably yours, actually). It’s a shame the customer service is so bad.
I also am sorry to hear about your experience with them. Thank you for letting us know. I hope you get your shipment soon!
My experience with their shipping has been the complete opposite. The tea was delievered to the door – very quickly after purchase. I have contacted their support with various response. One time it was the best customer service I have ever experienced, one time they didn’t even respond.
I think you might have just been very unlucky.
@Helene….I had to get my bank involved to get my money back. That has never happened before in all my years of ecommerce. It was all over the news, too, about an IT failure over the Holidays. It is the worst online experience I have ever had. Online reviews about their delivery service tell me that it is not a rarity. I only wish I had done a little more review searching before I made the purchase.