Customer Service is VERY important to me. Almost as much as the tea itself. Whereas this specific tea may not be my most favorite by this tea company I do still LOVE this company. They are so nice! They are organic, very active online and from what I hear in real life, and constantly have something in the works!
As for this chai – it’s ok. It smells spicy but not overly. I can certainly taste the spices. The spices are THE flavor. It has a bit of a funky aftertaste for me but it’s still ok. I can think of about 15 other Shanti Teas that I like better tho! :)
If you like Chai you may like this. some may think it’s too spicey and some may think it’s not spicey enough…I’m glad I got to try this tho but have many more on tap to choose from.
Again, this isn’t a negative review and I am not saying I don’t like the bit I had but I like many of their other offering better than this one…my own personal preference, I guess.