Essence of bubble gum, not to mention that whittard’s customer service is really lacking. So, this tea is not worth the trouble of ordering, the taste is not worth the bother. I am half way through it, and it’s about to be tossed out. I already threw out the ‘summer pudding’ tea, that was so horrible it didn’t deserve cupboard space.
After two orders to whittard, I am happy to move on to other, more deserving tea companies. I mean, really, what does it say about Whittard, that the only thing I enjoy from them is the porcelain logo mug ? Both times I placed an order, I had to contact customer service. The first order took 7 days to process, and I finally emailed them to just cancel it, when “lo and behold!” they email me back saying it was too late to cancel, it had just shipped that day. The second time I placed an order, a tin of cocoa exploded inside the box during shipping, I took photos and emailed them, then waited two days for a response from their customer service before beginning a claim with Paypal. Within two hours of filing with Paypal, their customer service finally responded to me.It might be worth it, if their tea was any good. Which it isn’t. Check out their overall ratings, you’ll see that I’m not the only person who thinks they are mediocre. There is a whole world of tea out there, and I don’t have to put up with bad tea and bad customer service. Sorry England, maybe I’m just a spoiled Yank, but I do expect better, and from where I sit, ‘better’ is not hard to get.
{edited to add}… egads, I threw it out, and the plastic tupperware container I’d had the rolled paper bag in (the way whittard comes packaged) now stinks like artificial apple. That is surely one way to test the authenticity of tea flavoring, is to see how much of their chemically added flavor can be absorbed into a plastic container! Do I really want to drink such a thing? as previously determined— A resounding NO
eeks