This to me is in NO way a tea shop. They have a few selections of tea just as a grocery store would have. The tea is pricey and I would only recommend it if you really want tea NOW, or if you just want to try tea in general. They are a pretty good spice shop and the Staff is helpful (both DC and VA).
Traditional Chinese tea style. Here you can get a pretty good selection of Chinese Teas as well as a healthy but tasty meal (small portions). I’ve had Puerh, Oolong, white and herbal teas here. The service is good as long as you don’t go in too close to closing time.
I get that they have work schedules but when you paid $10-15 for a cup of tea you want to savor it. As part of closing time they should better arrange their hours, If they want to be out their teashop by 9pm I would close around 8pm to give 8:15/8:30pm people a chance to enjoy what they paid for.
They do have a nice selection of Teaware from Yixing, Gaiwan, tasting sets, strainers and others.