Steepster Bug Status Thread
I was hoping Adagio would fix the site today after the weekend. How did we contact them the last time this happened?
I’m not sure. Did Ilya post an email address in that thread we were all talking in at one point (not this one, I don’t think)?
I just now sent a support ticket with a snapshot of my dashboard through the “Contact Us” link in the footer of the site.
I wrote them last time to ilya (at) adagio dot com
But never get any reply though. But you guys can try it out… you are certainly better in English with explaining what is going on.
I messaged Steepster on facebook yesterday and surprisingly they actually replied about an hour ago with “Hi Emilie, so sorry to hear this! Going to reach out to our team and investigate. Thank you for bringing it to our attention!” so maybe that’s an avenue for future issues?
I haven’t even thought that the Facebook messages are read. Glad to hear they are and even they reply.
I wonder if we’re going to have another dashboard crash soon. There are a bunch of recently posted notes in /recent for a person I follow, but those notes aren’t showing up in my dash.
I think we may have an issue. Has anyone else’s dashboard been stuck for the last 12 hours? I’m not getting any new notices.
I sent an email to Ilya and Tom over at Adagio, so hopefully they’ll be able to fix it for us. :)
I this thread still checked in on? I’ve been noticing recently that when I go to look for certain tea companies under the “teas” option at the top of the dashboard and then choose the letter the tea company starts with to pull up that directory some companies aren’t showing up, but they still have all their teas listed in the database. I’m pretty sure I’m not misspelling them. Some that I’ve recently been unable to find with that function are Theodor, Arthur Dove, Mariage Freres, Hella Tea, Butiki, Harney and Sons, Nina’s of Paris, Lupicia and Friday Afternoon. Is anyone else seeing the same issue or is it just my account?
Is this site still active? I joined but I’m not seeing many recent posts.
We are here! You’ll need to follow people to see tasting notes on your dashboard, but you can check either of the pages below for recent updates for everyone.
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