I’ve been on a tight budget lately, so I haven’t been buying tea, but as I noticed I was almost out of back teas I found that I had a ton of loyalty points built at Adagio. I’d had their Yunnan Noir before, which was pretty nice, but I decided to go for the more expensive Dragon Pearls and Yunnan Gold. The gold was great, really above my expectations, but these Dragon Pearls are just really bad
I’ve brewed them a few different way now, but even when I brew it strong there’s hardly any flavor. Just hot brown water with a touch of bitterness, and a slight fruity aroma which tastes to me like something it might have picked up from a flavored tea. I’m not sure what to do with the rest of this tea, it’s really not worth drinking.
Preparation
Comments
Yeah I really hate do do that, and they charge a 35% restock fee, but I guess it’s what I’ll have to do
“…even when I brew it strong there’s hardly any flavor. Just hot brown water with a touch of bitterness …”
There was nothing wrong with your money. There shouldn’t be anything wrong with their premium-priced Dragon Pearls.
Wow, that’s a very stiff customer-unfriendly restocking fee!
Perhaps if you make Adagio aware of your experience they will promptly remedy this situation to your satisfaction. Most reputable suppliers know that customer satisfaction is the key to their long-term success especially when there’s so much competition from many other tea suppliers.
A ball tea should be hanging onto a lot of flavor. Sounds like this one might have been poorly stored. Like maybe glass jars?
A nominee for the hall of shame! Request a refund!
Yeah I really hate do do that, and they charge a 35% restock fee, but I guess it’s what I’ll have to do
“…even when I brew it strong there’s hardly any flavor. Just hot brown water with a touch of bitterness …”
There was nothing wrong with your money. There shouldn’t be anything wrong with their premium-priced Dragon Pearls.
Wow, that’s a very stiff customer-unfriendly restocking fee!
Perhaps if you make Adagio aware of your experience they will promptly remedy this situation to your satisfaction. Most reputable suppliers know that customer satisfaction is the key to their long-term success especially when there’s so much competition from many other tea suppliers.
A ball tea should be hanging onto a lot of flavor. Sounds like this one might have been poorly stored. Like maybe glass jars?
Yes I would guess that it was stored badly. I’m going to try emailing them to see what they’ll do
All of us, your Steepster friends, will be watching (:-) to see if Adagio remedies this situation to your complete satisfaction.
Most reputable tea suppliers want their customers to completely happy with their products and service.