I’ve tried dozens of chai’s in my time since it’s my favorite type of tea blend but this has to be the worst chai I have ever had. Vanilla was super artificial tasting and very bitter (yes I brewed at correct temp and time). First tea I have ever owned that I have tossed in the trash with no hesitation at the loss of 4 oz of unbrewed tea leaves. I didn’t even want to sample it out to anyone it was that bad.
UPDATE: (4/28/13)
After reading my review of this tea on Steepster the owner of New Mexico Tea Company personally emailed me with apologies. He then followed up with a gift card in the amount of the tea I bought so that I could order something else more to my liking! This is customer service at its best and why I love to support small business owners!
I am sorry you did not enjoy the Vanilla Chai. I personally prefer our Masala Chai (We blend that one ourselves), but still carry the Vanilla Chai because it seems to be popular with some people.
I tried to find your order, but was unable to with just the info in your profile. Feel free to contact us for store credit for the value of the tea. [email protected]