I’m neutral on this one. I never add milk or sweetener to anything I do at home or at the office. This might be good if you add a little-somethin’-somethin’ but the spices sure are at full force which might turn some people off if you aren’t expecting it. I like the taste and color. Aroma is a bit more than I care for and the the proof is in the “bag”…it’s discolored before steeping. I would drink it again, but I’m not sure if it’s something I would say that I LOVE tho.