Great service – often the sales clerks would remember me after a visit or two and were very friendly. Not pushy at selling and happy to let me smell practically the whole wall of tea if I wanted. Did not get frustrated or annoyed when I’d purchase like 6 bags of tea that are only 20g.
When I’ve made big purchases (like teaware or multiple tins of tea) they gave me a free cup of tea to go or “free cup of tea” coupons that I’ve given to friends to introduce them to DavidsTea.
My only con I’d say is a few teas I’ve gotten would be not mixed well so I got too much of light ingredients or I just got mostly apple chunks. When I want to purchase 50g or 100g I go online and order instead.